Skip to content

✌🏼 Free Express Shipping on orders INR 5000!

Shipping policy

 

Shipping Policy

At Cosmoearth, we strive to deliver your order quickly and safely.

Order Processing

  • All confirmed orders are processed within 24–48 working hours.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeline

Once your order is dispatched, the estimated delivery time is:

  • Metro Cities: 2–4 working days

  • Other Cities & Towns: 3–7 working days

  • Remote Locations: Delivery may take slightly longer depending on courier service availability.

Delivery timelines may vary due to factors such as:

  • Customer location

  • Courier partner delays

  • Weather conditions

  • Public holidays

  • Product availability

Shipping Charges

  • Free Shipping on orders of ₹500 or above.

  • A shipping fee of ₹99 applies to orders below ₹500.

Order Tracking

Once your order is shipped, you'll receive a tracking link via SMS, WhatsApp, or email to monitor your shipment in real time.

Damaged or Tampered Packages

Please inspect your package upon delivery.

  • Do not accept packages that appear opened, damaged, or tampered with.

  • If your order arrives damaged or contains defective products, contact us immediately with your order number and supporting photographs.

Delivery Attempts

Our courier partners may attempt delivery multiple times. If delivery is unsuccessful due to incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned to us.

Need Help?

For any shipping-related queries, please contact us:

Email: contact@cosmoearth.in